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At Wilson Tire & Auto Service, we take pride in offering the best customer experience to Bowie, MD, Burtonsville, MD and Germantown, MD. We strive to provide our customers with the best experience possible each visit.
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I have used this shop for a number of years. They have always been courteous to me and prompt with the repair. They are honest and never recommend repairs that aren't needed even when I ask for them. I am always please with their service.
Business reply to this review:
Thank you for your patronage and kind words. We will endeavor to continue these high standards. We will share your comments with our crew and owners. Happy motoring, Fred Smith. GM
I am so glad I contacted Wilson to check my car for an air leak in one of my tires. I used to go to another shop but they had no availability so I requested an appointment online with Wilson and got an appointment that was convenient for me. I dropped off my car at 8 am and received a call a half hour later informing me of the problem. Received another call shortly after that informing me that my car was ready. Amazing service! Wilson is my car's new hospital.
These guys are great! I came in this morning for a pressure check. They checked and topped off and replaced a tire cap, with friendly smiling service! Thanks to Nick for keeping me on the road today!
Needed to replace a blown out tire on a Cadi sedan. Walked in on a Tuesday Morning, chose the best tire for the replacement with the help of the service rep., left the car and went to grab a bite to eat at a nearby restaurant. Upon returning, the service tech. was driving the car out of the bay! Was advised by the service rep. that the rim was slightly bent Great service, great staff, great location, and I get a rebate as well - what's not to like? Even got an estimate on replacing 4 tires on a different vehicle. Well done everyone, I WILL be back.
Service date: 04-05-2016
Called the Wilson's in Laurel and was left on hold for 6 mins, so I hung up and called the one in Burtonsville. Happy, friendly Mike answered and provided excellent information. I came in immediately and was serviced very quickly and professionally. As someone who does much of my own auto work, it was very apparent through their conversations with me and what I overheard as they handled other customers, that the guys at this location are top notch professionals, not looking to rake your wallet, but instead, to make sure you are well informed with accurate information. It's very hard to find an auto place where you trust the individuals, but I have now found my spot. :-) Thank you guys!
Thank you for your business and kind words. Mike Tom and Crew appreciate your review as well. Happy repeat customers are what we strive for.