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Our Customer Reviews

At Wilson Tire & Auto Service, we take pride in offering the best customer experience to Bowie, MD, Burtonsville, MD and Germantown, MD. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

Reviews By Location

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Showing 1-5 of 8 reviews
 First 1 2 » Last
Wilson Tire & Auto Service
  5/5
Thanks guys, thanks for the wonderful customer service. You really do strive for high quality and great customer service. On September 29, 2018 I walked into your service shop and began to explain the problems that I was having with my truck. I will agree, I don’t know much auto terminology, so the words that I used to explain my problems were a little different, but your staff understood, Thanks Tom!!!! It’s never a dull moment when I have to get my trucks serviced at your shop. The staff is always very friendly with a great sense of humor!!!! I started bringing my trucks to Wilson’s Tire & Auto Service in 2004. This has been one of the best things I have done, since moving to Bowie. Thanks Scooter. I won’t take my trucks, my husband’s cars or my mother’s vehicle anywhere else. I even have some of my family members using your business as well. Congratulations on building such a wonderful addition to my family. I appreciate your company and will continue to tell everyone I know about your business. Wilson Tire & Auto Service Manager: Tom Sanders 15500 Annapolis Rd. Suite 198 Bowie, MD 20715 100% these guys know their stuff!! Won’t rip you off like most places; take the time to explain the problems and solutions!! Thanks Tom, Scooter, Craig, Ed & Bob
Wilson Tire & Auto Service
  5/5
I purchased tires last year from the Olney location. Ryan did a great job locating the tires from another location. The process was flawless from start to finish. The tires are great! Thanks for the recommendation. I came back in today to have them rotated. I had another World Class Experience. I was in and out in the given timeframe. Thats a BIG win. I observed Ryan and Jake interact with other customers. They demonstrated a high level of professionalism. Very compassionate and knowledgeable. I had another great experience today. Both of them should be credited with earning my future business. Keep up the Great work. It is so appreciated.
Wilson Tire & Auto Service
  5/5
I am so glad I contacted Wilson to check my car for an air leak in one of my tires. I used to go to another shop but they had no availability so I requested an appointment online with Wilson and got an appointment that was convenient for me. I dropped off my car at 8 am and received a call a half hour later informing me of the problem. Received another call shortly after that informing me that my car was ready. Amazing service! Wilson is my car's new hospital.
Wilson Tire & Auto Service
  5/5
Needed to replace a blown out tire on a Cadi sedan. Walked in on a Tuesday Morning, chose the best tire for the replacement with the help of the service rep., left the car and went to grab a bite to eat at a nearby restaurant. Upon returning, the service tech. was driving the car out of the bay! Was advised by the service rep. that the rim was slightly bent Great service, great staff, great location, and I get a rebate as well - what's not to like? Even got an estimate on replacing 4 tires on a different vehicle. Well done everyone, I WILL be back. Service date: 04-05-2016
Wilson Tire & Auto Service
  5/5
Called the Wilson's in Laurel and was left on hold for 6 mins, so I hung up and called the one in Burtonsville. Happy, friendly Mike answered and provided excellent information. I came in immediately and was serviced very quickly and professionally. As someone who does much of my own auto work, it was very apparent through their conversations with me and what I overheard as they handled other customers, that the guys at this location are top notch professionals, not looking to rake your wallet, but instead, to make sure you are well informed with accurate information. It's very hard to find an auto place where you trust the individuals, but I have now found my spot. :-) Thank you guys!

Business reply to this review:

Thank you for your business and kind words. Mike Tom and Crew appreciate your review as well. Happy repeat customers are what we strive for. Happy motoring, Fred Smith GM
Showing 1-5 of 8 reviews
 First 1 2 » Last

Average Rating 3.9

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