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At Wilson Tire & Auto Service, we take pride in offering the best customer experience to Bowie, MD, Burtonsville, MD and Germantown, MD. We strive to provide our customers with the best experience possible each visit.
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Very pleased with the services at Olney . The guys there are great, nice courteous , explained everything that needed to be done even stuff that I was unaware . Very pleased and will be back!
Business reply to this review:
Irene. We thank you for the kind words. We look forward to helping you in the future.
Honest, Courteous, Professional & Knowledgeable with Excellent Customer Service
I highly recommend Wilson Tire & Auto Service! I made an appointment to have my truck looked at because I heard a squeaky noise while driving, but on the day of the appointment the noise was gone. I was told if the noise comes back again to just come in and one of the mechanics will take a ride with me so they can hear it too. Well.. the noise came back and I did just what I was told. I went back to Wilson Tire and Auto Service in Bowie. These guys are about their word! They didn't give me the run a round, guessing what could be wrong, suggesting what I might need, instead they indeed had one of their mechanic to take a ride with me to listen for the noise. Bobby (mechanic) was able to hear the noise and tell me just what was wrong, it was my brakes. Thanks Bobby! After a few spins around the block, we returned and I was given an appointment and my repairs were done in a very timely matter. Throughout the process, I received updates from beginning to end. I appreciate these guys they are incredible!!! It means a lot to me, as a woman, to have a place that I feel comfortable with to work on my truck. Thanks Guys!!!!
My family and I used this shop for a number of years. They have always been courteous, honest and prompt with our repairs. They never recommend repairs that aren't needed. We are always pleased with their service. Go here for mechanics that you can trust!! I highly recommend this shop to any car owner. Thanks Bob, Ed, Tom, Charles and Scooter.
I have used this shop for a number of years. They have always been courteous to me and prompt with the repair. They are honest and never recommend repairs that aren't needed even when I ask for them. I am always please with their service.
Thank you for your patronage and kind words. We will endeavor to continue these high standards. We will share your comments with our crew and owners. Happy motoring, Fred Smith. GM
I am so glad I contacted Wilson to check my car for an air leak in one of my tires. I used to go to another shop but they had no availability so I requested an appointment online with Wilson and got an appointment that was convenient for me. I dropped off my car at 8 am and received a call a half hour later informing me of the problem. Received another call shortly after that informing me that my car was ready. Amazing service! Wilson is my car's new hospital.